Jack in the Box appreciates the overwhelming support of his customers. More importantly, Jack takes feedback very seriously. There are three basic ways to provide your feedback, depending on your preference. You can provide your information online, call, or write us. We will be requiring you to provide some basic contact information in order for us to properly respond to your comment. (Helpful tip: You may want to read Jack's answers to his most frequently asked questions below first).
General Comments
If you have a general comment, please click here.
Restaurant-Specific
If you have a question, comment, concern, or suggestion about a specific restaurant or restaurant experience, please select from one of the following categories below and click on Begin.
If you would prefer to speak to someone in person, please contact Guest Relations at 1-800-955-5225, Monday through Friday, 7:00 am - 4:00 pm (PST).
Or you can write us at:
Jack in the Box Inc.
9330 Balboa Ave.
San Diego, CA
92123-1516
1-858-571-2121
Where can I find nutritional information regarding Jack in the Box products?
Click here to check out the menu or you can go to any Jack in the Box location and ask for Jack's Nutritional Facts brochure.
How can I obtain a Jack in the Box franchise?
Please submit a completed Franchise Information Form;
for additional information on franchising opportunities for Jack in the Box® restaurants, please leave a voice mail at (858) 571-4044 or email franchise.sales@jackinthebox.com.
How can I get an antenna ball?
Jack antenna balls should be available at most local Jack in the Box restaurants, year-round.
How can I get a kid's premium toy?
The kid's toys are available for a limited time and not all restaurants have all the characters at all times.
How many antenna balls has Jack sold or given away?
Since reigniting the antenna ball craze in 1995 with our Classic Jack antenna ball, Jack in the Box has sold or given away more than 22 million antenna balls.
Is there a Jack in the Box restaurant in my area? If not, how can I purchase some of your great food?
Please check our Locations section to find restaurants now in operation. In an effort to maintain product quality and integrity, we are unable to sell and ship food from the restaurants to your home. We know Jack's burgers and tacos are great, but they're only available fully cooked at the restaurant.
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